Terms & Services

1. GVCC Solutions Pvt. Ltd. (hereinafter referred to as the “Company” or “we” or “us” or “our”) aims to provide proper knowledge of the terms of use to its users (hereinafter referred to as the “user” or “you” or “your”) that use our application from GVCC Solutions Pvt. Ltd., including other media forms, mobile application or related or connected thereto (hereinafter collectively referred to as the “Application”). The said Company’s Terms and Conditions (hereinafter referred to as the “Terms”) is designed to inform you, as a user of the said Application, about the terms and Conditions the users will be subjected to while using the said Application. Changes to the “Terms” are discussed at the end of this document. Each time you use the Application, however, the current version of this “Terms” will apply. Accordingly, each time you use the Application you should check the date of the “Terms” (which Application bears at the beginning of this document) and review any changes since the last time you used the Application.  

2. We respect your right to information and aim at providing a transparent set of “Terms”. Please read the terms of this Policy provided below to learn about the “Terms” you will be signing up for. IF YOU DO NOT AGREE TO ANY OF THE TERMS AND CONDITIONS MENTIONED HEREIN KINDLY DO NOT GIVE YOUR CONSENT AND PROCEED FURTHER TO ACCESS THE Application. By giving your consent to proceed forward in order to access the Application, you will be responsible to adhere to the “Terms” mentioned herein.

3. The policies or “Terms” as may be prescribed by the “Company” together constitute a legally binding agreement between you and the Company. You are requested to read these Terms carefully before accessing or using the Application.

4. The Company may update/modify/amend these Terms (including any portion of it) at any time, with or without advance notice. 

           4.1. This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

5. Registration - In order to avail the Services provided by the Service Providers or the Vendors on the Application of the Company, you will be required to register on the Application. Registration is a one-time process and is free of cost. You may register by creating an account on the said Application. To create an account you need to provide relevant personal information like Name, Email – ID, Date of Birth, Address for executing delivery, etc.

6. User Warranties and Restrictions - You may use the Application for reasonable and lawful purposes only, and shall not indulge in any activity that is unlawful or harmful to the Application or its content. You are provided with a limited license to access and use the Application, solely for the purpose of availing the services, subject to these Terms.

6.1. You will not:

1. Delete or modify any content on the Application, including but not limited to, any information regarding the services, their performance, sales or pricing, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that the you do not own or have express permission to modify.
2. Disrupt the content.
3. Use the services in any way that is unlawful, or harms the Company or any other person or entity.
4. Using any engine, software, tool, agent or other mechanism (such as spiders, robots, avatars, worms, time bombs, Easter eggs, cancel bots, intelligent agents, etc.) to navigate or search the Application.
5. Publish fake or malafide statements against the Company or the Application.
6. Post, copy, submit, upload, distribute or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component or otherwise impair or damage the Application and/or Services or any connected network or otherwise interfere with any person or entity's use or enjoyment of the Application and/or the Services;
7. Engage in any form of antisocial acts or “phishing” and other such similar activities as those terms are commonly understood and used on the internet.
8. Post or upload any content that is libelous, defamatory, abusive, threatening, harassing, hateful, and offensive or otherwise violates any law or right of any third-party.
9. Do not upload or alter or publish any content or media that infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; or is hateful in nature or defames another person or the Company or contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource.
10. It will be your responsibility to maintain the confidentiality of your Account Information and for restricting access to your computer or mobile or other similar device to prevent unauthorized access to their account. You are requested to safeguard your password and your account and make sure that others do not have access to it. It is your responsibility to keep your Account Information current and accurate. The Company shall not be held liable for any unauthorized use from the user’s account.
11. 6.2 You will not be involved in the transmission of sensitive and personal information, including but not limited to Account Information (collectively “SPI”), which falls within the ambit of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, while accessing or using the Application.
12. 6.3 You represent and warrant to the Company that:

• you are 18 (eighteen) years of age or older;
•  usage of the Application will not be violative of any law in use; and
• all information that is submitted to the Company in connection with the Application and/or Services is true and accurate.

7. Miscellaneous

           7.1 The Company shall in no way be held liable for the execution or quality of the services provided by the Service Provider or Vendor. You are requested to directly raise a claim or , disciplinary or legal action against the Service Provider or Vendor. The Company is only an online facilitator or intermediary platform that provides services to you.

                 7.2 In case you are dissatisfied with the service provided by the Service Provider or Vendor, you shall raise a claim within 5 working days from the date of execution of the service.