Refund and Cancellation

REFUND AND CANCELLATION POLICY – SHARYO

REFUND AND CANCELLATION POLICY

We follow a reliable refund policy to let our Users feel privileged about their association with us. Please read the guidelines governing the refund policy.

If you wish to cancel your account, notify us at least the earliest via an email to support@sharyo.in.  Upon cancellation, your data (other than what is required to be retained as per applicable laws) is deleted from our servers. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so.

If you stop using our services in between the term when the services are being rendered, the Company will not refund you the fees paid by you for the remaining term.

We reserve the right to modify or terminate the Company’s service(s) for any reason, without notice at any time.

Fraud: Without limiting any other remedies, the Company may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or investigation, or otherwise, forcefully removed our branding) have engaged in fraudulent activity in connection with the services offered by us.

Note: No refunds are offered, even if servicesare cancelled after the scope of work has begun by the Company or the Service Providers, as the case may be.

The Company charges and collects in advance for use of the service. All services rendered are non-refundable, unless as provided hereunder.

Where the User has booked a paid appointment and is unable to visit the Service Provider, due to such genuine reasons of sickness etc. at the sole discretion of Company, pursuant to conducting of investigation, the User shall be provided with a refund of such payment made by User, at the time of booking. However, where cancellation charges have been levied, the User will not be entitled to complete refund.

In the event that, the Service Provider with whom User has booked a paid appointment via the Website/ Platform, has not been able to meet the User, User will need to write to us at support@sharyo.inwithin 48hours from the occurrence of such event; in which case, the entire amount paid as mentioned on the Website/ Platform will be refunded to the User within the next 14 business days in the original mode of payment done by the User while booking. In case where the User, does not show up for the appointment booked with a Service Provider, without cancelling the appointment beforehand, the amount will not be refunded, and treated as a no-show. However, where cancellation charges have been levied (as charged by the Service Provider), the User would not be entitled to complete refund even if the User has cancelled beforehand.

Users will not be entitled for any refunds in cases where, the Service Provider is unable to meet the User at the exact time of the scheduled appointment time and the User is required to wait, irrespective of the fact whether the User is required to wait or choose to not obtain the Services from the said Service Provider.

HOW TO CONTACT US

If you have questions or concerns about this Policy, please contact Sharyo at support@sharyo.in.